I gave this place only two stars because the description of that rating says it all, "Meh. I've experienced better." And oh, have I! I was so disappointed in this place after reading all the other good reviews! Maybe we just caught them on an off day. My boyfriend and I went in for pedicures today around 3 pm. This was his first time getting a pedi and I wanted it to be a good experience but honestly it was on the low end of mediocre. They were a little busy with only three people working so maybe they were just in a hurry and rushed through our pedis but mostly I think I am disappointed because it had so much potential to be really good! We did not spring for the deluxe pedis either but still the quality was just sad. They wanted to use the razor on our feet and when we asked if they could please just scrub instead they promptly rubbed what I think was callus remover on our feet and sort of just rubbed a pumice stone across our heels for all of about thirty seconds and then moved on. I don't like having the razor used on me because I have been cut with it several times at different places so now I just say no! And I don't feel like I should get a half assed scrub just because I won't let someone cut my calluses off, it's not like my feet need a sanding belt taken to them. My boyfriend also remarked after we got home and had a moment to inspect our feet that his girl could have scrubbed some more as well. Anyway, the massage could have been awesome but the girls seriously just moved their hands over our feet and legs for all of about a two minutes total applying virtually no pressure what so ever. Once again, I'm asking for a 5 star, hour long, foot rub but honestly she may as well have just skipped it because I apply more pressure rubbing lotion on my own feet! And then comes the hot stones we read so much about, so I am thinking "oh okay she is going to do the massage with that and before she WAS just putting on the lotion." Nope, they just quickly ran the stones down the front of our shins, swiped around the sides of our feet and that was it. I can say they did do a good job cleaning up and shaping our toenails and I do really like the polish color I picked! Clearly we will not be returning and that saddens me because this place is so close to where we live, is reasonably priced, and the staff was friendly enough; but I will NOT waste my money here again.