I get my hair cut here often at shops at don mills. The service is okay... Front desk people tend to have their own conversations not work related while you are waiting to either pay or get helped and just ignore you. Got my hand massaged also on my fourth or fifth visit here while my hair was being dried. it was complimentary along with a makeup application that i chose not to get.
I usually pay about $60-70 for my hair cut. I think that is the senior stylist price. I get my hair done by either Jennifer? Lyna or Edyta.. I don't know if i got their names right, but they are very good at getting exactly what you want.
I've been thinking about colouring my hair here, but have read reviews that were awful- and i do not want my hair looking ugly.
The interior of the store is very modern, and classy. The spa section is in a different room and is very pretty.
Overall my experiences here are alright... I think some of the employees need a customer service lesson, but then again there are some things you're just suppose to know if you're smart.
I recommend this place, but you'll either love it or hate it.