These guys suck! Got a coupon from living social & they rescheduled 3 times that month. The day I finally got the carpet cleaned they called back 30 mins. Before my appt. & asked if I could reschedule 4 another day. I told the very polite girl no & so she said the could probably do it that later on that day. She would call me back. She never did & when I called 2 hrs. Later she said she thought she did & scheduled me for 5:30 to 7:30pm. When the owner finally called around 7:20pm he asked 4 my address which I had told him 4 times from the previous appts. & that day. I live on major cross st.s my apt. Complex is half a city block & w/ good simple directions still couldn't find it.LOL.
They showed up @ 7:40pm. & tried 2 do the upsell w/ the "deeper" clean. I told them that the whole purpose of getting my carpets professionally clean was 4 a deeper clean. I could just do it w/ my carpet cleaner. I also have a dog & she had a couple of accidents that I was aware of. He did the UV flashlight thing & I told him I know where she pottied . I have a solution that I use that is far more superior than anything he had. I just needed my carpet cleaned so I could use it. He had that stuff u buy @ any store that doesn't work. After trying 2 argue w/ me 4 several minutes he finally relented. They got to work & it took longer 4 me 2 move my furniture out of the way than they took 2 clean my carpets. I do a waaay better job w/ my bissel. How sad & dissapointing. I give them a F-. What a scam artist.