My first time at Elevation was a great experience thanks to Iris - I had a balancing facial with her. I really liked the room I was in - very calming and relaxing. It was my first facial and she explained what the process was going to be like and what would be going on my face. I also loved that the facial included a short massage of the arms, hands, and neck/shoulders. She was so professional and I left feeling refreshed and rejuvenated.