This hotel is perfectly located in the middle of all the action in Charlotte. Everything is walking distance and the area is extremely safe. The hotel was clean, modern, friendly, and there really are no complaints. There are 2 wifi services; one free and a high speed paid. The free one was more than sufficient for my iPad and using videos.
I didn't drive so I can't speak to parking and I am the type who puts the 'do not disturb' sign on my door and don't use the cleaning service.
I highly recommend this place and other than a minor billing issue that was resolved at checkout, I have no complaints.