They are a bunch of scammers who try to swindle customers out of money. They make up service charge rates as they please. PLEASE do your research before going to this location. If they advertise for example $60 oil changes, when you get their they says it's actually $400 instead. First of all that's not the advertised price. Secondly every other pep boys only charges $60. They have been doing this for years. Do not fall victim to the thieving employees who lie! They give the company a bad name and sorry there is too much competition for me to try this place again. Thank goodness for yelp. We see what you are doing!