Not sure if they saw my review, but I had to take my car back for an additional service. Ironically I received a new service attendant and he was amazing! He outlined the process, explained things and expressed there was a delay so my car may not be ready until 3:00 or 4:00, when it typically should have been done by noon. I loved his service, attention to why I was there, and pointing out the time of service. I left feeling very happy and will request him going forward.