Walked up to register, there was no line, there were about 4-5 people behind the counter, chatting away, including what looked to be a manager. After about a minute of standing there ready, the manager finally noticed me. I told him I had a pick up order and paid. I saw that there was a pick up order ready on the counter behind him but then he then just ignored me and started doing something else so I figured mine wasn't ready. So then I sat down on the bench right by the registers to wait. While I waited the employees were behind the counter cleaning up and literally talking crap about another employee non stop... (Yes, including the manager...) after a few min of waiting I suddenly became visible again to the manager and he realized my order had been that order ready on the counter the whole time... I love chop shop but the employees are a joke. I won't be back!