I have been to this location a few times. I have a membership and have a lot of credits left to take advantage of. I had an appointment scheduled today and got a phone call an hour before my appointment stating the therapist had a family emergency. This very same thing happened the last time I made an appointment. The woman on the phone rescheduled me, barely apologized and rushed me through the conversation.
Please hire reliable massage therapists. This is terrible customer service. I won't be renewing this membership.