The people (or person) who runs this company is not only rude on the phone (he attempted to make me feel bad for having a 9 to 5 job and not being avalialbe during those hours, when I specifically asked for a Saturday appointment), but after two full weeks of nobody calling me when they said they would, I called them and was told they would call me back. They never called back that Saturday and finally called on Monday. Because they are not prompt, are rude and because the guy calls you on a cell phone which always cuts out on you, I would never recommend this company to ANYONE.
In a customer service business, these guys have no understanding of what it takes to keep customers and I moved on to a different company without having them fix anything. They will never get my money and I would not be shocked if they close down due to these problems. One star is far too kind.