Well.. as the say goes, you've got to try everything twice (just to make sure you didn't like it the first time). We've tried this place 8 times since moving to Laveen (both dine in and take out) and I hate to say they have only been marginal at the dine in. Every take out experience has been poor. From incorrect orders to incomplete orders to just plain poor service. Tonight, I hate to say, was their last chance with us and they failed. Ordered a to go order. Was told 20 min. Arrived 25 min after placing the order (we live 5 min away). Order wasn't ready. Had to wait an additional 25 minutes (45 min total for a take out pizza) and then the the order was both incomplete and cold. This tells me it sat in the back for a period of time before it was brought ought.
This reeks of either incompetence by the front cashier or plain vindictiveness. Either way you've lost $150-200 a month revenue from this customer. At least with the competition the product is delivered warm.