I have been coming here monthly for over a year and have never had a bad experience. Their front desk staff are so sweet and accommodating. The level of service combined with the cute, upscale environment makes it a practical indulgence. My favorite part isn't the well thought-out spa-like decor but how they have multiple sections so it's not just one big room with a bunch of chatter. Make an appointment because they are often busy (and rightfully so). Amy is amazing on the pedicure and both Tyler and Jane do fantastic acrylics. I can't recommend this place enough!