This rating is primarily based on the food. The food was amazing! I had the oatmeal pancakes my first time there and have gone back several times since then to try other things. The atmosphere is terrible. Very loud, find your own seat and hope no one's sitting there, get your own coffee, if you've never been there before you have no idea how to order, but the staff are willing to guide you through IF you ask. They don't really go out of their way to welcome people at the door.