Kathleen has made buying a house so great! She worked with me patiently through 11 months of searching, and 2 deals that fell through (due to inspection issues) before finding my perfect home. Kathy was always accessible, responsive, and quick to return phone calls (even on weekends). She made the mortgage process very transparent, and happily answered any and all questions I had along the way...even going above and beyond to give me advice based on her personal experience. She helped to make this a smooth and comfortable experience for me!