Really bad customer service! The workers at the drive-thru always rush you out so fast you burning yourself with your hot drink or spilling it all over your brand new car because they don't even give you enough time to properly place down your cup and food. Other than that, 70% of the time i get coffee from here, it's burnt coffee. So much for being "always fresh". I even complained about the servce to the complaint email address and they seem to not give a fuck as they ignored my emails three times. I get my coffee from a little local grocery store now, Concord Foods. Even though they have no drive-thru, at least I get good customer service and non-burnt coffee.