This place was silent when we got there. The people that register you and check you in were super friendly and fast and there was more than just one there so I wouldn't expect that they get so busy they can't handle it. The waiting room, everything was pretty large, almost like walking in to a hospital. It was clean and cozy feeling and there was a large flat screen TV with Frozen playing-my daughter couldn't have been happier. We were seen super fast and it didn't take long to diagnose the Ant bites that I thought were a horrific spider bite. The Doc that saw her and the staff were so friendly my daughter didn't have any problems with them. This is definitely the first place I will go next time.