Overall, the kids had a really good time. I scheduled a massage for an hour of silence, relaxation, and tension release. I paid for the therapeutic massage-deep tissue, which was their most expensive. I splurged because I was in physical pain, and as someone who gets a massage once a month due to muscle pain and tension, I needed it. The staff was cordial and professional, which is why I am rating it at 3, and not less than that. The massage atmosphere was relaxing, indeed. The execution of such massage was beyond subpar. There was no deep tissue work, at all. I mentioned liking firm pressure, that did not take place-at ALL. I dont know if it was because the Mt did not have the ability to do pressure or deep tissue work, but I was thoroughly disappointed. Tipped anyway and left, still in the same amount of pain as I had walked in with.