I love Shauna's! The prices are great, Shauna is really nice and my dog has a good time playing there. Shauna is very knowledgeable and you can tell that she loves animals. If I had even the slightest notion that my dog wasn't being cared for, I wouldn't go there. It's too bad someone had a negative experience, but I've been here many times and have always seen the dogs in their care happy. I have sent many friends to Shauna's and am glad that she's so close by. I highly recommend!!!!