I've been using Paul's Pest & Termite Control for several years now and I am very happy with their service.
We had a technician out again today for the monthly service. They ask about any problems and concerns that you have, are friendly, suggest that you don't allow the cats to ingest the poison (I would have never thought that was bad! Uh, I'm kidding, but it's still nice that they remind you).
My only problem is the billing...they allow you to set up a credit card that they will automatically bill each time you have the service. This makes it a little more convenient than having to give them the card and sign the forms each month. However, they often forget to bill it. In fact, the bill that I have now shows the last two weren't paid. I used to call and sit on the phone until they figured it out. Now, I am waiting until they decide to take care of it on their own. It's an odd call to make, "Will you please take my money?"