*** UNLESS YOU HAVE AN APPOINTMENT, SET ASIDE ~2 HOURS OF YOUR DAY ***
Or arrive at the ass-crack of dawn -- 6am. I arrived as a walk-in a little after 9am and did not leave until 10:30am. Blah.
Needs more chairs for as many people come in and out of there. Staff was pleasant and once you get back there it's relatively quick and directions are very precise, so I give stars on that alone. Other labs I've had to go to are very cold and give little to no human interaction. At least there was "Please" and "Thank you" involved here.
I could also see how some of the staff could get frustrated when people are in the middle of helping one person and someone that just walked through the door goes and interrupts the person who has already waited. Don't be rude, geez.