I am not exaggerating when I say my husband gets a shaved ice here at least 3 times a week! On the weekends we like to bring our 4 kids to enjoy one and play Connect four or Jenga there too. We take advantage of the punch cards towards a free shaved ice which is a great incentive since we have a family of 6. The workers there are young and friendly. The service is average, we receive our orders within a reasonable amount of time and to our satisfaction most of the time. Although, about 1 out of 5 visits we do not receive enough flavor on our shaved ices... which is usually because the worker is either new or just in hurry due to a "rush hour" time. If we stay there to enjoy our frozen treats and bring it to their attention they will add extra flavor to them without hesitation.