You should be able to give 0 stars!
I ordered egg foo young, General Tso chicken and chicken chop suey at 3:17pm and was told 10 minutes. I got caught in traffic and didn't arrive until 15 minutes later at approximately 3:32pm. He, cashier, asked my name and then said it was coming right up. 3:40pm still no food- and he asks me my name Again! No food ready but asked if I could pay now. I asked him if my order had even been started. But I'm pretty sure you guessed correctly.......it had not- he was unapologetic, offered nothing in lieu of my time, not an egg roll, not a won ton- just a complimentary look of indifference. I love good food but I work hard for my money and nothing leaves a bad taste in my mouth like paying for bad service! I can get my Chinese food fix somewhere else where the customers are treated with respect.