This has been my coffee spot for the past week while home in Toronto. I have no idea why but half the time I've walked into here the person working the counter was off doing something else and the others just kind of stared at me and waited until the cashier came back without letting the cashier know.
On one occasion the cashier stared at me, stared at another coworker and repeated this for about 2 minutes then came to the cash to unlock it and take my order. I was extremely confused over that situation!
All the other times the service has been ok. I find the Starbucks closer to the business district in TO a lot more attentive and more like a finely tuned Starbucks if that is even a thing!