Alright, as part of the Yelp Elite Squad, it's an obligation to the Yelp community to keep things truthful and professional so we can actually provide helpful reviews. I've tried to keep things unbiased and professional, but after Joe's response, man, reader beware--because they were all lies. This Yelp page has very contrasting reviews, so if you still choose to contact him, at least I tried to inform you.
Unfortunately for Joe, the property owner is my best friend. I previously described my situation in a very professional manner because I was trying to be unbiased. I received screenshots of all exchanges between the owner and Joe. I can, in fact, attest that the owner was not pleased. Scheduling was a nightmare, especially when my friend explicitly instructed him to contact the tenants to schedule appointments. When Joe didn't show up, I tried to contact him with no response. My friend had to contact him for us--and he never even came that day.
Not sure what he meant by overloading the dryer as we had run the machine without any laundry in it to check if it was fixed. I never asked for specific times, unless a two hour time frame is way too specific. And even if you are working another job that is running over time, maybe you should actually explain that and give the clients a heads up instead of lying that there was traffic. Every. Single. Time.
The fact that he had to respond with false statements shows how unprofessional this business is. Maybe he's cheaper, but I really don't think a month-long headache is worth it.