This was my 3rd try at an Escape room game, and we really enjoyed this one.
We chose the level 3 room, it was challenging but easy enough we were able to get out with 10 mins to spare. I found that there wasn't enough puzzles, but the past rooms I've tried were level 4. This room (the Dungeon) has everyone handcuffed and in a dark dim room. The puzzles were unique enough to be different, but not to easy to figure out. I'm glad that combinations found for locks, we didn't have to spend time trying to figure out the order.
They give you 2 hints (which we used both), if you want to land on the wall of fame, but you can ask for as many hints if you want, if you don't care at all.
With facebook check ins etc, the price will be $15 per person, which is affordable compared others. The entire place is small, but didn't feel too crowded. I recommend this one.