We were a little hesitant at first. . .man at the front was a little stand offish and kept grimacing at us. Then my FIL bit into what looked like plastic but turned out to be a mussel shell. Manager apologized profusely and sent over free sashimi. . .food was excellent and service (except for guy at the front) was friendly. If the guy at front was friendlier it would get 5 stars. . .first impressions so important!