Traveled from NY with my hubby and two kids, you can only imagine the amount of laundry we had. I researched before we left and liked the reviews that this place had. So I drove 25 min from my hotel and arrived promptly when they opened. I was greeted by a lovely young lady who took my 33.5 lbs of laundry and promised me it would be done by 5. For an extra 10.00 I could have it delivered to my hotel. Would tide and downy be ok she asked...perfect in my book. I highly recommend this place beautiful job, folded and returned just as promised.