Absolutely awful. This place only cares about selling cars. Our last 4 Mazda service visits have been met with new mechanical issues after leaving their shop. The service techs are certainly not thorough. One has to wonder why would anyone pay top dealer service charges when the work is wrong, incomplete and shoddy? The real kicker was when the mechanic tried to tell us we needed to replace the original spark plugs, even though the car has only 60k miles on it. Really?? Must have mistaken us for simpletons. The service department manager & techs cannot be trusted to perform the work properly the first time, and they try to sell you parts/services you don't need. We were proud, longstanding Fred Vincent customers for over 30 years but since they sold the dealership to greedy hands, we definitely will be taking our business elsewhere. Buyer Beware!