I had to ship back my broken cell phone, so everything was all ready to go with a prepaid label and everything. I was greeted as soon as I walked in, which is always nice to see. The staff was moving really fast, but were super efficient. I was in and out in a jiffy. They had some pretty cool pens there and I picked up one because I needed a replacement purse pen. Come on in and use these guys for all of your shipping needs!