I use to frequent this business when it was at its old location a block away. The best server in Charlotte, "Mark" has probably retired on a private island by now, but I always enjoyed their Philly Cheese Steak with the home-style fries.
With this in mind, we went to EBB&G wanting to have the Fried Cheese Sticks, the Philly Cheese Steak, and a BBQ Chicken Sandwich.
It was a beautiful day, and all of the "garage doors" were open and there were only a few handful of people in the restaurant as it was 3:00pm. It took approx 3 minutes for a server to come over to take our drink order, and since we knew why were there we went ahead and placed our order.
It seemed like 12 minutes went by, and we were concerned that maybe our server forgot to place our appetizer order. When we motioned her over, she quickly realized why we were calling for her. She forgot! Our meals came out within 2 min of that so we opted to fore-go the appetizer.
The Philly Cheese seemed to be lacking some cheese, but all in all it was still good. I had the BBQ Chicken Sandwich with home-fries ( I have added a photo) and it was really good. The fries are always spot on.
The service on this occasion, as well as our last occasion, will cause us to look elsewhere for a Sunday afternoon brunch. The location and view is nice, but with 131 Main right next door......they need to be on there best service.
If you like good food, and can tolerate mediocre service at best, then this place may be ok for you.
NCFoodGuy