My boyfriend and I walked in at 9pm....at 9:15 we were finally asked our drink order. 9:20 my boyfriend's beer and my water arrived. We spent the rest of our time waiting for our waitress to come back before deciding to leave at 9:45. We left cash on the table for the beer and walked out - 9:50. My boyfriend realized he forgot his wallet once we got to our car so he had to walk back in to grab it, and still no one said anything to him. For a night that wasn't particularly busy in the slightest, with no tables seated around us, the service left more to be desired. We ended up driving through Portillo's for food after wasting almost an hour here. Our fault for waiting around as long as we did, but annoying nonetheless!