My experience at Desert BMW set a new bar for what I will expect from future car-buying endeavors. An absolute 5-star experience, due largely to a great experience with Albert Weisser.
Moving back to the west coast following 2 years on the east coast, I wanted to make arrangements on a new car before arriving in Vegas to avoid the hassle and time of an involved search. Speaking to a handful of dealers in Vegas and LA, Albert stood out and convinced me to buy from Desert. He was a very fair and transparent person, but also added a human touch to the remote negotiation. By the time he picked me up from the airport a week later to get my car, I felt like I already knew him.
Further, the service level at Desert has continued after the sale. A couple of days after picking up my car, I found out a cap was missing from the front of the vehicle. Contacting Albert, a replacement part was ordered the next day and personally installed when I stopped by the dealer.
Definitely recommend the dealership to anyone looking for a BMW, and would especially recommend dealing with Albert.