Walked in and ordered a pizza and a few other items. While it was not particularly busy (maybe 1 or 2 other customers) I ended up waiting 40 minutes for my pizza... the experience was a bit frustrating as well where the owner was upset with the credit card I was using saying something to the effect they take too much money. Long story short I go from Bruno's to about 5 min down the street and my entire order was essentially half cold. Not sure how it could not be warm unless it was left out for a bit before being boxed..... I could go on but overall bad experience