I was a loyal customer for so many years. Let me start out by saying that they gave me fungus. I got a full set, and 2 fills, before I noticed that my finger nails had fungus on them. In my 20 plus years of getting my nails done that has never happened to me. Also they are not kid friendly. I wanted to get my 5 year old a manicure to celebrate her first day of Kindergarten. She is very shy, and well behaved, they wouldn't let me sit next to her. Worst experience ever. Plus Bri was cursing in front of my daughter. Come on.