The staff here treats their guests amazingly.
As a Diamond member, my girl friend and I were upgraded to a two-story loft! We were there during a gay pride parade day/weekend, so I think they assumed we were together. Pretty funny... we had to take turns sitting downstairs so the other could shower in the transparent shower right next to the bed upstairs. No worries, there was a lot to do downstairs - I mostly played with the good sound system they had.
Lobby decoration was hip and very inviting. They have unique chess sets and other board games just lying around for people to enjoy.
The restaurant downstairs (Otto) was great for a late night snack / dinner! We really liked the black cod.
Again, GREAT STAFF!