I purchased 2 Groupon laser areas with them, and have been very satisfied with the treatments thus far. Their aestheticians are professional and very friendly. I purchased a 3d laser area treatment, which I used today, and it went beautifully. If there was a problem with previous clients, as per one negative review, I have as yet not seen any. I gave it 4 stars only due to it not being as close to my home as I'd like. This is a great place, so be comfortable going to their sessions.
PS. BLL....Update your Suite number! They are located on the 2d floor.