This was my first time staying at the Palazzo and I will definitely be coming back. The staff was wonderful from checking in to checking out. The bellmen, the valet, the housekeeping, the front desk, they were all wonderful. We checked in at midnight and they upgraded our room without us even asking. It was a beautiful suite with a beautiful view. The pool was very nice as well. We also ate at the Grand Lux Cafe inside the hotel and that was also very good. Thank you Palazzo we will definitely be back!