ANSWER TO BUSINESS OWNERS RESPONSE: You have your employees automatically add the "Signature Required" to EVERY package going to a business address without telling your customers. I know because one of your employees told me so. I used to work for Larry Rogoff when he ran The UPS Store Area Office and I trained Bobbi (the previous owner) so I know when people are getting RIPPED OFF. Shame on you! Because of your response, I am now calling a friend of mine at the Home Office and let them know what you are doing. Do not be surprised when ALL of your stores get audited.