We had called on a Monday about having them come and look at our cars. Quinn was able to come the next day to our home. He looked at the damage, ran through what he could do, and the approx. cost, and left the decision up to us (nice to not feel pushed into anything, very professional) One of our cars we weren't sure if this form of repair would be able to fix it, but we were extremely happy with the results. Both cars look great. The service was quick, and very very cost effective. Heaven forbid we dent the car(s) again, I would call Unique Dent Removal in a Heartbeat. Great Service!