They are friendly. It wasn't busy but the service is not user friendly. Specially at night and dim light. It was hard if you plan to make your own. You can go wild and write down all the selection which it was a lot by the. Then you discovered you can't do it due fiscal limitations on how much you can put on. They offered to speak to the kitchen to help. Now I don't know how much they will charge due to I didn't get all what I ask for. By the way I tired the tiramisu. It was OK. I don't recommend it. I got the bill. It end up cost me $20 pizza. I personally I don't think they put the much different topping than regular cheese pizza. I was expecting no more than $15. Anyway I learned.