My husband and I walked into Best Mattress knowing that we wanted a firm non-memory foam mattress, but had no idea how many options there were. Joshua Charlson, store manager who assisted us, discussed all of our options and gave on point explanations about how each mattress differed as far as coils went etc... Joshua was very informative and friendly and went above & beyond to get us the best deal he could! The delivery men were on time, even a little early, and were professional & friendly. We recommend you go to Best Mattress for a great mattress buying experience, ask for Joshua.