This is not a review of their factory tour but of their product. I spent several hours over several days looking for an American made Teddy Bear for my grandson. Of the five companies I called, all claimed their bear was made in the USA were stretching the truth in that the bear was made in the USA but after calling the company, I find that the materials are made in another country (mainly China) and assembled in the USA. Stuffington was the ONLY company I found where the entire bear is made in America by them. I feel it's deceptive by the other companies using the word "made" when they should be using the word "assembled". Also, we wanted the eyes to be replaced and have sewn eyes and no ribbon which they did at no extra charge. My daughter said the bear was very soft & cuddly and my grandson loves the bear (on their website it's name is Snuggles). Highly recommend!