This is my regular nail place. They are close to work, and accommodating to walk ins. My biggest drawback is "can you wait 5 minutes" usually means no less than a half an hour, and they only have one young lady who does waxing. If she is in the middle of another service, you either wait, or she will leave someone hanging.
Another odd grievance is the fact they tell you they "can't" leave credit card tips, but in reality they can, and I have a few times. It's weird. I don't know if they don't want to report the tips, or they have expensive merchant services, but they should either offer it, or not.
They do wonderful gel nail service, and have a great color selection. The massage chairs for pedicures are also amazing. I continue to patronize this place because it is close to work, and I am no longer located close to Jenzia my favorite place in Tempe.