Shannon is the best. She's kind, friendly, very professional and really cares about how healthy your skin is after treatment. She is very knowledgeable and explains everything clearly when you ask questions. Skin Addict is very clean and environmentally friendly. There's no chemical smells. My skin looks and feels so much better since having my facials. My skin actually glows when I'm done. This is my third facial and I definitely will not go anywhere else. There is no pressure to purchase any products. She simply recommends and let's you decide. Skin Addict is also affordable. I highly recommend Skin Addict and Shannon.