Took my Subaru to this shop prior to a long road trip to ensure everything was in working order. Titus told me I needed 2 new control arms ASAP and that would cost about $1,200. Got a second opinion from Network Alignment on W Bethany Home Rd and they said I needed new bushings only, that it was not a safety concern, and would cost only about $300. I have done business with Firestone for years, and think this just ended my relationship permanently. I always felt like I was getting taken advantage of in their other shops (if I got a flat tire that could not be fixed, they'd happily sell me 4 new tires and insisted I needed all 4 or it would ruin my transmission. This happened 3 times: once in Tucson and twice in Salt Lake City, UT.) The Firestone brand has lost all credibility after this latest stunt. Good riddance.