Love this Au Bon Pain and there's three in a 3 block radius of my work. This is the closest so perhaps my laziness feeds into this review a tad.
This location definitely has its downfalls. It's not always stocked at the times I go and closes relatively early. But the workers are great. They are friendly and funny and make me want to return. I've never dealt with the manager but she does seem to be pushy with them when I've been there. But, they get stuff done so maybe that's good but just calm down in front of customers.
I got a breakfast sandwich for the first time the other day (usually do oatmeal but was feeling indulgent). I got the 2 egg and bacon on ciabatta and MAN was it good. So. Good.
Their reusable coffee cups pay for themselves. And their cold coffee you can put together yourself is cheap and delicious. I have not had a chance to try their coffee bar because usually I'm in a rush to get back to work. Lucky me.
Oh, and the Pumpkin CroisBun? Worth the trip in itself and shareable between three coworkers.