First, let me get this out of the way: Midwood is the most beautiful guitar shop I've ever walked into. The guys there are super friendly and helpful. The culture they are creating around this shop is exciting. Charlotte is lucky to have them.
But most of my business has been with their luthier/co-owner, Craig Landau. Craig is a world-class luthier. His eye, when looking at a guitar, does not miss a thing. His work, is meticulous and incredibly impressive.
I recently picked up a guitar that was getting some work done, and Craig went out of his way to create a custom compensated bone saddle, on top of the other fine work he performed. I am sure it is a combination of everything he did, but my guitar has come to life. It absolutely rings now! I am a lifelong customer.