I decided to give this location one more try. The wait time is horrible at this location. I mean you clearly see that the holding ovens have pizza in them yet people are forced to wait. So this evening I went back ( I have 5 hungry kids waiting at home for dinner) , placed an order at 607 pm and waited til 631 pm to cut back into the line to ask why am I still waiting? I clearly saw my food being made and put into the holding oven. I then saw my food go into other peoples arms that ordered after me. I am in the hospitality business, you do not make guests wait almost 30 minutes for service. The manager is not very helpful either at this location. I had to call them after I got home. I did not check my food before we left and I lost out on my marinara sauce ( which I paid extra for). He said I would have to drive back tonight for resolution (yeah right , too tired)