Never again. Ranks up there with the Stratosphere as the worst hotel on the strip, hands down!
-lost my reservation; discovered that upon check-in. Even though I showed them the confirmation email. No real apology or offer to comp the resort fee or anything.
-stained sheets and comforters; had to be changed TWICE because the maid found another stain when she was called up to change the first set.
-another hotel with a misguided theme. Not sure who they were trying to target? 20somethings? It reminded me of the Cosmopolitan, another hotel I can't stand. A weird "dark fairy tale" theme, as conveyed by monkeys everywhere, and the cheap-ass tapestries haphazardly hung up in the rooms to replace wall paper. SO BIZARRE.
-Internet was hardly working all weekend. When I called down to ask about it, she goes "yeah I know, we've had quite a few calls about that." *silence*
"Ok.......are you going to fix it?"
"We're not sure yet."
Lady, I'm here on business, not for the gigantic rave that was happening all weekend. Internet is required. Finally got her to give up the employee Internet password.
What is the deal here? If you claim to be a luxury hotel, don't skimp on the basics! I would've had a better, more refreshing stay at the Best Western down the street.