I am really hoping this place gets it together soon. It is such an awesome location. However, our service and food was pretty bad. It took over 20 min for a waitress to take our order. (We were there around 5, so it wasn't busy.) My burger was over done and tastes rubbery. My kids food came our cold. It took over 30 min to get their milkshake, which was nothing more than chocolate milk. I have this place two stars because the manager took care of our bill (we weren't the only ones to complain...) and because the grassy patio is really nice.